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Cause Reports and Scope of Work Reports

When the cause of building damage is unknown, Sergon Building Consultants can report on the cause which assists in the application of policy response.

Cause Reports

When the cause of building damage is unknown, Sergon Building Consultants can report on the cause which assists in the application of policy response. Sergon’s Causation Reports may also be relied upon to support a IDR or FOS referrals.

Causation Reports are necessary in order to accurately identify cause of damage, which facilitates a quick and fully informed decision-making process.

For the Insurance industry this means clarity on policy response, identification of fraudulent claims and denials, and support throughout the IDR process. For property owners and managers this means the correct allocation and reduction of costs.

Scope of Works Reports

A clearly defined Scope of Works document is essential for clarity around policy response and transparency of required building repair works. Sergon’s scope of works reports allow for efficient preparation of accurate reinstatement quotes and significantly reduce the potential for variations during the reinstatement program.

Scopes and estimates provide detail descriptions of repairs required to damaged structures. This allows quote verification and analysis to reduce costs, the risk of disputes and expensive variations.

Transparency and agreement with property owners and managers helps manage their expectations and increases their satisfaction with the process. Sergon’s Defect Identification Reports keep property owners and managers informed by identifying building defects and assessing compliance to BCA and AS codes. Clients can also improve the quality of maintenance rectification procedures, fire and safety inspections, and improve realisation of warranty benefits.

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