In an effort to ensure the reinstatement continued to run smoothly while controlling claims costs on additional items, Sergon Quantity Surveyors completed a site inspection with the rectifying builder, prior to his submission of a quotation for additional works. Utilising the scope of works for additional defects prepared by Sergon Building Consultants, Quantity Surveyors discussed all aspects of the additional works directly with the rectifying builder.
The builder was acutely aware that an independent observer was now involved in the process. The builder submitted a quotation for additional works at $208,340.00 (Incl. GST). Utilising first principle estimating techniques, Sergon Quantity Surveyors prepared an independent cost estimate which was used to complete an analysis of the builders quote. Quantities Surveyors discussed inaccuracies, high percentages and the occasional double up on quoted items directly with the builder. The rectifying builder agreed with Sergon Quantity Surveyors analysis and agreed to complete reinstatement at their estimated value calculated at $188,919.50 (Incl. GST).
The outcome was a satisfied claimant who noted scopes were readily agreed, delays did not eventuate as a result of additional items being claimed, and was pleased they could deal with a single rectifying builder whom they trusted. A satisfied builder who increased the value of work he completed at the site at reasonable pre-agreed rates.
A satisfied Insurer who had a difficult claim resolved without customer complaints, was satisfied that works were scoped accurately and quoted appropriately, recognised that while some additional costs were incurred by engaging other specialists this resulted in claim cost management producing a saving that readily exceeded professional fees.