We provide a vast range of services to the insurance sector, all of these services are designed to assist insurers to improve customer service and reduce claims cost. We believe the correct technical information on cause, and a clearly defined scope of works are essential for clarity of policy response, and transparency on required building rectification works.
This detail allows competitive tendering, minimisation of variations and with the assistance of our Quantity Surveyors validation and negotiation with builders. We also provide value at risk assessments to help identify correct sums insured, providing growth opportunities for Brokers and Underwriters.
We pride ourselves in acting as an independent resource during the investigation and rebuild phase of property damages, supplying trusted and accurate replacement cost estimations as well as managing a project from start to finish so that we can work with builders on your behalf to eliminate waste, improving efficiency and profitability.
Sergon is one of the largest Building Consultancy operations in the Australia and New Zealand region and we are continuing to expand globally, now operating in the US. You can find out more about our services in the US here.
In Australia, we have over 100 Building Consultants located throughout 47 branches. We are known for providing complete coverage to suit our clients for services including:
- Cause Reports and Scope of Work
- Home Warranty Identification and Repair
- Quantity Surveying
- Major Loss Project Management
- Structural Engineering
- Development / Council
In 2005, Sergon launched as specialist building risk managers and we now provide more than 500 building reports a month to insurance companies, property owners and managers, specialist receivers, and governments at all levels across Australia and New Zealand
We engage our Quantity Surveying team to work with clients to benchmark building costs to ensure you receive the most competitive offering from your preferred supplier network.
We consistently provide clients with significant building cost management benefits to reduce and better control material damage claim portfolio loss ratios. These benefits include:
- Significantly higher repudiation rates due to more precise identification of causation (26% denial rates in some areas),
- More accurate building scopes, resulting in less “scope creep” and significant claim cost savings, and;
- Accurate costing of building repair scopes.